**CORONA UPDATES**

 

 

September 2020

 

STORE HOURS  -
Monday to Friday 9am-9pm
Saturday & Sunday 8am-9pm

SENIOR & HIGH RISK HOURS
Monday to Friday 8am-9am

 

Cafe del Sol Everyday 8:00am to 5:00pm

 

 

 

Thanks for your understanding and cooperation.
We are commited to the continued health and safety of our staff and community.

 

FACE COVERINGS REQUIRED  -
Anyone over the age of 2 who enters the store is required to wear a face mask or some kind of covering that completely covers the mouth and nose.

NO RETURNS  -
Returns cannot be accepted for items taken outside of the store

NO CRV RETURNS –
Only reusable glass milk bottles can be accepted for bottle refunds
PLEASE SEE AN EMPLOYEE BEFORE ENTERING THE STORE

NO PERSONAL CONTAINERS- -
Although we value waste reduction and reuse we are asking our shoppers not to bring their own containers for any items in the store.
You CAN now bring your own shopping bags. The .25 fee will resume August 1st.
We offer bags or boxes when available at no charge.
 

We are serving hot soup and some hot food items from the deli counter
and we have increased our grab and go options.  

BULK DEPARTMENT OPEN
The bulk section is roped off to the public.
Employees are available to assist customers who queue in line

OTHER STEPS
We are taking extra measures to clean and sanitize throughout the store all day and night.

Employees check their temperature before entering the building for each shift.

All carts and baskets are cleaned between uses.

We will continue to offer sanitizing wipes at the entry as long as they are available

We are wrapping all of our house-made bakery products individually

Checkstand area is cleaned and sanitized regularly.

We have reduced the number of check-out lanes open at a time and installed floor graphics delineating 6 feet to allow customers to keep an appropriate distance during checkout.  
Our checkout stands have plexiglass between customers and cashiers.

We provide and require gloves for all of our employees.
We provide and require face masks for employees when available.
We limit the number of customers in the store, and have instated a one in-one out policy as needed.
We have clear markings delineating 6 feet on our covered patio so customers can keep a safe distance while waiting in line - rain or shine!

Our managers and buyers are working tirelessly to source product, review procedures for cleaning and contamination reduction, refocus staff across departments as needed to clean, stock, and bag orders.

We now have an Online Ordering system for curbside pick-up and eventual delivery

We continue to monitor developments, the actions of our peers, and the direction of local, state, and federal officials and make adjustments as best we can in order to ensure the safety of our staff and the community.

 

FAQ *** Covid-19 Edition ***
We have been receiving a lot of phone calls.
You have a lot of questions.
Here are some answers.

Online ordering/curbside pickup?
Avaliable now!

Can I bring my bags?
Yes but please do not bring any bulk/produce bags, jars, baskets, or any other packaging from home into the store.

Do you accept cash?
Yes, for now.

Who is eligible for shopping during Senior/High Risk hour?
Those 60 years or older and those considered high risk. We will not ask your specific circumstance. We remind everyone the aim of this first hour of the day is to protect high risk customers. We ask the community to self-regulate, and so far this has worked out fine.

When is the best time to come shop?
There is no specific answer as things are always changing. We keep a reasonable flow of people in the store at one time. There is a line with 6’ space marked outside to help shoppers keep safe distance while waiting.

Yeah, well your lines are too long!
We limit the amount of people in the store to protect both customers and employees, so we need to line people up outside. Thanks for your understanding.

When do you receive your stock?
As a local independent natural food store we work with multiple distributors and receive deliveries 7 days a week. These days we have stockers working to fill shelves most of the day.

Is your bulk section open?
Yes, although it is not self-serve. We have employees available all day to serve you items from the entire bulk section.
 

Do you have (enter product here) in stock?
We apologize but we cannot answer these requests at this time.
You can email us product requests using the CONTACT US tab at the top of your screen and we will do our best to get back to you.

But I’m (enter your age/ailment here) so you have to check!!!???
We know it is not convenient. We do not like having to say no. Everyone has been affected by this in one way or another and a large portion of our shoppers are seniors and/or otherwise high risk.
In order to clean, stock, and serve in a safe and efficient manner we cannot take employees off the floor to answer these questions or make exceptions.

Thanks for your continued understanding and cooperation.
We are commited to the continued health and safety of our staff and community.

 

 

The Only Locally Owned Green Certified Market in Santa Cruz!

Staff of Life Natural Foods, a Santa Cruz landmark, has grown from a small natural foods bakery into a major natural foods supermarket.

Started in 1969 by Richard Josephson and Gary Bascou, Staff of Life provides its customers with simply the best product at the best price.  Stop by today to see what we have to offer.

• In house bakery using the finest organic ingredients baking fresh breads, pastries, cakes and specialty desserts daily.
• Full butcher and seafood counter featuring cut to order meats, poultry and seafood, all humanely raised with no antibiotics or growth hormones.
• Full service deli with made from scratch specialties, made to order sandwiches and burritos, full hot and salad bar and a large grab and go section - all made in house fresh daily.
• Massive bulk department.
• Largest Vitamin and supplement, beauty and gift department in Santa Cruz county.
• Lovely garden and gift department 
• Expansive organic produce selections​
• Cafe del Sol serving specialty organic juices, smoothies and full menu of coffee drinks, pastries and cookies.

We are very proud our store has been officially certified by the City of Santa Cruz as a Green Building!